ITIL
Overview
ITIL certifications demonstrate your knowledge and capabilities in the field of IT service management. This certification enables you to align IT services in order to implement best practices for businesses. Upquizzes offers this certification’s preparation material and guidance in order to develop your knowledge and expertise in the field of information technology and excel in your career as an ITIL professional.
Course Description:
Upquizzes has designed the course and practice materials well in accordance with the required standards and teachings. Our exam guidance and materials will assist you in comprehending the way information technology needs to be adapted in order to enhance operational processes and adopt best business practices. Pass your certification in the first attempt and ace your career in information technology with Upquizzes.
Course Lessons:
- Introduction to service management
- Service management lifecycle.
- Introduction to Service Strategy
- Service Strategy Concepts.
- Service Strategy Processes.
- Introduction to service design.
- Key concepts in service design.
- Service design processes
- Introduction to Service Transition.
- Service Transition Processes.
- Introduction to Service Operations.
- Service Operations Processes.
- Functions.
- Introduction to Continual Service Improvement.
- Key Principles and Models.
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